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WSUS Console 中,有部分Client 狀態 一直"尚未報告" RRS feed

  • 問題

  • Hi All

    小弟的環境如下:

    AD:Server 2008 R2

    WSUS:Server 2008 R2 (64bit)+ WSUS 3 SP2

    WSUS Client:XP+WIN7 (32/64)

    目前狀況如下,WSUS Console 中的電腦數是169台,但其中有正常回報的只有大約100,其餘的雖然有出現在Console中,但始終未回報,client端作過wuauclt /detectnow /reportnow / resetauthorization,Server端陸續安裝了KB2720211、KB2734608、.net framework 4.5,但狀況仍未改善,有用WSUSClientDiag Tools (或 Diagnostic tool for WSUS agent ) 檢查過,都是PASS

    下面是其中一台 WindowsUpdate的Log,其中有幾個Warning:

    WARNING: WU client failed Searching for update with error 0x8007000e

    WARNING: Failed to find updates with error code 8007000E

    WARNING: PopulateDataStore failed: 0x8007000e
    WARNING: Sync of Updates: 0x8007000e
    WARNING: SyncServerUpdatesInternal failed: 0x8007000e

    WARNING: Cached cookie has expired or new PID is available

    請問這是Client端還是Server端的問題? 麻煩指點一下,快被搞瘋了 ><!

    2016-06-14 08:52:11:631 1004 17cc AU AU setting next sqm report timeout to 2016-06-15 00:52:11
    2016-06-14 09:18:46:292 1004 17cc AU #############
    2016-06-14 09:18:46:292 1004 17cc AU ## START ##  AU: Search for updates
    2016-06-14 09:18:46:292 1004 17cc AU #########
    2016-06-14 09:18:46:298 1004 17cc AU <<## SUBMITTED ## AU: Search for updates [CallId = {9A9A5516-7343-4852-A8A6-95565167D6D4}]
    2016-06-14 09:18:46:298 1004 3558 Agent *************
    2016-06-14 09:18:46:299 1004 3558 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-06-14 09:18:46:299 1004 3558 Agent *********
    2016-06-14 09:18:46:299 1004 3558 Agent  * Online = Yes; Ignore download priority = No
    2016-06-14 09:18:46:299 1004 3558 Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-06-14 09:18:46:299 1004 3558 Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2016-06-14 09:18:46:299 1004 3558 Agent  * Search Scope = {Machine}
    2016-06-14 09:18:46:333 1004 3558 Setup Checking for agent SelfUpdate
    2016-06-14 09:18:46:335 1004 3558 Setup Client version: Core: 7.6.7600.320  Aux: 7.6.7600.320
    2016-06-14 09:18:48:608 1004 3558 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-06-14 09:18:48:637 1004 3558 Misc Microsoft signed: NA
    2016-06-14 09:18:48:637 1004 3558 Misc WARNING: Cab does not contain correct inner CAB file.
    2016-06-14 09:18:48:638 1004 3558 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-06-14 09:18:48:651 1004 3558 Misc Microsoft signed: NA
    2016-06-14 09:18:48:655 1004 3558 Setup Wuident for the managed service is valid but not quorum-signed. Skipping selfupdate.
    2016-06-14 09:18:48:655 1004 3558 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
    2016-06-14 09:18:48:655 1004 3558 Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2016-06-14 09:18:53:199 1004 3558 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2016-06-14 09:18:53:199 1004 3558 PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://WSUS1/ClientWebService/client.asmx
    2016-06-14 09:18:53:213 1004 3558 PT WARNING: Cached cookie has expired or new PID is available
    2016-06-14 09:18:53:213 1004 3558 PT Initializing simple targeting cookie, clientId = 8f84984c-d2d5-4bf7-9f54-93f077d2e2e8, target group = , DNS name = ad40pccyhsu.danentech.com
    2016-06-14 09:18:53:213 1004 3558 PT  Server URL = http://WSUS1/SimpleAuthWebService/SimpleAuth.asmx
    2016-06-14 09:19:15:553 1004 3558 PT WARNING: PopulateDataStore failed: 0x8007000e
    2016-06-14 09:19:15:554 1004 3558 PT WARNING: Sync of Updates: 0x8007000e
    2016-06-14 09:19:15:554 1004 3558 PT WARNING: SyncServerUpdatesInternal failed: 0x8007000e
    2016-06-14 09:19:15:554 1004 3558 Agent  * WARNING: Failed to synchronize, error = 0x8007000E
    2016-06-14 09:19:15:559 1004 3558 Agent  * WARNING: Exit code = 0x8007000E
    2016-06-14 09:19:15:560 1004 3558 Agent *********
    2016-06-14 09:19:15:560 1004 3558 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-06-14 09:19:15:560 1004 3558 Agent *************
    2016-06-14 09:19:15:560 1004 3558 Agent WARNING: WU client failed Searching for update with error 0x8007000e
    2016-06-14 09:19:15:612 1004 46e4 AU >>##  RESUMED  ## AU: Search for updates [CallId = {9A9A5516-7343-4852-A8A6-95565167D6D4}]
    2016-06-14 09:19:15:612 1004 46e4 AU  # WARNING: Search callback failed, result = 0x8007000E
    2016-06-14 09:19:15:612 1004 46e4 AU  # WARNING: Failed to find updates with error code 8007000E
    2016-06-14 09:19:15:612 1004 46e4 AU #########
    2016-06-14 09:19:15:612 1004 46e4 AU ##  END  ##  AU: Search for updates [CallId = {9A9A5516-7343-4852-A8A6-95565167D6D4}]
    2016-06-14 09:19:15:612 1004 46e4 AU #############
    2016-06-14 09:19:15:613 1004 46e4 AU Need to show Unable to Detect notification
    2016-06-14 09:19:15:613 1004 46e4 AU Successfully wrote event for AU health state:1
    2016-06-14 09:19:15:613 1004 46e4 AU AU setting next detection timeout to 2016-06-14 06:19:15
    2016-06-14 09:19:15:613 1004 46e4 AU Setting AU scheduled install time to 2016-06-14 04:00:00
    2016-06-14 09:19:15:614 1004 46e4 AU Successfully wrote event for AU health state:1
    2016-06-14 09:19:15:615 1004 46e4 AU Successfully wrote event for AU health state:1
    2016-06-14 09:19:20:560 1004 3558 Report REPORT EVENT: {89B7560A-1CF5-4350-BE5F-73AFA43CCBFE} 2016-06-14 09:19:15:559+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8007000e AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8007000e.
    2016-06-14 09:19:20:571 1004 3558 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2016-06-14 09:19:20:571 1004 3558 Report WER Report sent: 7.6.7600.320 0x8007000e 00000000-0000-0000-0000-000000000000 Scan 101 Managed
    2016-06-14 09:19:20:571 1004 3558 Report CWERReporter finishing event handling. (00000000)
    2016-06-14 09:27:17:608 1004 3558 PT WARNING: Cached cookie has expired or new PID is available
    2016-06-14 09:27:17:608 1004 3558 PT Initializing simple targeting cookie, clientId = 8f84984c-d2d5-4bf7-9f54-93f077d2e2e8, target group = , DNS name = ad40pccyhsu.danentech.com
    2016-06-14 09:27:17:608 1004 3558 PT  Server URL = http://WSUS1/SimpleAuthWebService/SimpleAuth.asmx
    2016-06-14 09:27:17:626 1004 3558 Report Uploading 1 events using cached cookie, reporting URL = http://WSUS1/ReportingWebService/ReportingWebService.asmx
    2016-06-14 09:27:17:629 1004 3558 Report Reporter successfully uploaded 1 events.

    2016年6月14日 上午 03:08

所有回覆

  • 您好,

    請您嘗試先將始終不回報的用戶端電腦上的防毒軟體卸載及Windows防火牆關閉後,

    執行wuauclt /detectnow /reportnow / resetauthorization

    試試看吧!

    提供您參考,

    希望對您有所幫助

    謝謝.

    2016年6月14日 上午 03:39
  • 感謝回覆!

    已將windows 防火牆關閉,防毒軟體則尚未移除(其他client 也有安裝),目前仍未回報...

    另外觀察到一個現象,其實回報的client 數越來越多,每天會增加個3~8 不等,我查了一下那幾個今天才回報的client 的log,他們也有同樣的警告訊息,其中有一個是我之前沒注意到的:error = 0x8024400D,我查了一下發現是連線timeout的錯誤代碼...

    請問會不會是WSUS Server 每日能處理的Client數量有限,導致部分client可以正常回報並更新,但有部分client 的連線因為等待太久而中斷了? 

    2016年6月15日 上午 08:46
  • 您好,

    會不會有可能此台WSUS的效能已達高峰以及貴公司的外部網路頻寬已滿載,

    導至WSUS向Microsoft下載慢而造成同步更新失敗.

    提供您參考,

    希望對您有所幫助

    謝謝.

    2016年6月15日 上午 08:53
  • 感謝回覆!

    外部網路頻寬並未滿載,但WSUS Server (VMWare) 操作起來是有點頓...

    不知道有沒有類似的數據是關於 WSUS Server & Client 的理想比例,也就是一台WSUS 究竟能有效滿足多少Client的更新需求... 有人知道嗎? 昨天找了一下但沒有找到...

    2016年6月16日 上午 02:30