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Outlook 2007 unexpected error RRS feed

  • 問題

  • Hi everybody,

     

    I got outlook 2007 error and popup error box when exit Word 2007 or Excel 2007. Please anyone can help to solve this, the error show as follow:

     

    Event View --> Microsoft Office Sessions

    Event Type: error

    Event Source: Microsoft Office 12 Sessions
    Event ID: 7001
    Description:
    ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session lasted 3957 seconds with 1380 seconds of active time.  This session ended with a crash.

    Event View --> Application\

    Event Type: error

    Event Source: Microsoft Office 12
    Event ID: 1000
    Description:
    Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050, faulting module msgr3tc.dll, version 1.0.6825.0, stamp 451c8f0f, debug? 0, fault address 0x00010849.

    detial:

    0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
    0008: 69 00 63 00 61 00 74 00   i.c.a.t.
    0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
    0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
    0020: 75 00 72 00 65 00 20 00   u.r.e. .
    0028: 20 00 6f 00 75 00 74 00    .o.u.t.
    0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
    0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
    0040: 20 00 31 00 32 00 2e 00    .1.2...
    0048: 30 00 2e 00 36 00 30 00   0...6.0.
    0050: 32 00 33 00 2e 00 35 00   2.3...5.
    0058: 30 00 30 00 30 00 20 00   0.0.0. .
    0060: 34 00 36 00 35 00 37 00   4.6.5.7.
    0068: 34 00 30 00 35 00 30 00   4.0.5.0.
    0070: 20 00 69 00 6e 00 20 00    .i.n. .
    0078: 6d 00 73 00 67 00 72 00   m.s.g.r.
    0080: 33 00 74 00 63 00 2e 00   3.t.c...
    0088: 64 00 6c 00 6c 00 20 00   d.l.l. .
    0090: 31 00 2e 00 30 00 2e 00   1...0...
    0098: 36 00 38 00 32 00 35 00   6.8.2.5.
    00a0: 2e 00 30 00 20 00 34 00   ..0. .4.
    00a8: 35 00 31 00 63 00 38 00   5.1.c.8.
    00b0: 66 00 30 00 66 00 20 00   f.0.f. .
    00b8: 66 00 44 00 65 00 62 00   f.D.e.b.
    00c0: 75 00 67 00 20 00 30 00   u.g. .0.
    00c8: 20 00 61 00 74 00 20 00    .a.t. .
    00d0: 6f 00 66 00 66 00 73 00   o.f.f.s.
    00d8: 65 00 74 00 20 00 30 00   e.t. .0.
    00e0: 30 00 30 00 31 00 30 00   0.0.1.0.
    00e8: 38 00 34 00 39 00 0d 00   8.4.9...
    00f0: 0a 00                     ..     

    Thanks

    Wing

    2008年1月17日 上午 02:38

解答

所有回覆

  • You can run Word 2007 in safe mode(start->run->winword /safe) than close it. And see if it worked or not.

    2008年1月17日 上午 05:54
  • Hi Wing,

    I suggest you can run the Office Diagnostics first ,check that if it can repair your problem(I believe this program can resolve most unexpected error)

    if not try the safe mode and prepare for troubleshoot such like close add-ons, rename registry...

    2008年1月18日 上午 04:22