Biography
I am a Sr Support Escalation Engineer with the Hybrid Identity (Directory Services) team based in Irving, Texas, USA. I've created or contributed to many training courses, knowledge base and TechNet articles for Microsoft over the past 15 years. I teach Microsoft employees and customers new product architecture, am a charter Microsoft Certified Master (MCM), Microsoft Certified Trainer (MCT) and hold an M.S. degree in Computer Education and Cognitive Systems (Instructional Systems Design).