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Who do I contact for Azure Billing Questions? RRS feed

  • Question

  • I have closed a subscription and was billed for usage up to that point. I was not emailed a final invoice and when I log in I can not see any past history as the subscriptions no longer are active. I've spent hours on the phone with Microsoft who like usual have no clue what to do and just keep passing me on to somebody new until I get disconnected.

    Is there a direct line to azure billing where I can get an invoice?  Is there anyone who can help on this?

    Monday, July 8, 2013 8:00 PM

All replies

  • Hello Douglas,

    Let me find the information you requested and will get back to you soon.

    Thanks,


    Ankito

    Tuesday, July 9, 2013 3:15 PM
  • You have to put in a support ticket, and under one of the options is Billing Support, that is where you need to put it.  Hope that helps.
    Monday, July 29, 2013 3:12 PM
  • Hello Doug,

    I would request you to open a billing ticket via portal.azure.com wherein you can select the option "Help + Support " and list the issue and a Support Engineer will get in touch with you. Please feel free if you still face any issue.

    Warm regards,

    Siby Philip

    Tuesday, February 7, 2017 4:47 PM