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Name Cannot be resolved, name could not be matched to a name on the address list.

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I am very confused on this one.
I have a user who has been setup on exchange 2003, (along with everyone else) I can see all the exchange tasks in AD and I am able to make changes in exchange on her AD profile. I can look in Exchane System manager and see her mailbox and can even send her mail if I use her full address. (Since I can't see her name in the GAL) I have been able to set her up on her new iPhone and the account works fine and can send and receive mail.
But I can not set her up in outlook. When I go to set her up I get "Name Cannot be resolved, name could not be matched to a name on the address list." I know the server address is okay becuae if I use anyone elses name it works fine.
I also know that "Hide in GAL" is not checked.
So how can everythign else work but I can't set her up in outlook or see her on the GAL?
(I have tried removing and readded her mailbox)
thanks
A very stumped Moe.
Question
Answers
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Okay this one has been solved.
For some reason it doesn't matter or not if I recreated the mailbox or not. In ADSI under the attribute showinAddressBook the value stayed at "Not Set". Even when Hide in GAL was not checked.
I actually added several users after that and all of them had the right settings.
Either way it was a setting that never changed.
Thanks for the help.
All replies
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Okay this one has been solved.
For some reason it doesn't matter or not if I recreated the mailbox or not. In ADSI under the attribute showinAddressBook the value stayed at "Not Set". Even when Hide in GAL was not checked.
I actually added several users after that and all of them had the right settings.
Either way it was a setting that never changed.
Thanks for the help. -