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Status of package 'Microsoft .NET Framework 4 (x86 and x64)' after install is 'InstallFailed' RRS feed

  • Question

  • I would like to understand why this install failed, and what to do to enable install of .NET framework on the user's PC.

    BTW, this command at the bottom of the log:

    Installing using command 'C:\Users\xxxxCA~1\AppData\Local\Temp\VSD983D.tmp\DotNetFX40\dotNetFx40_Full_setup.exe' and parameters ' /q /norestart /ChainingPackage FullX64Bootstrapper /lcid 1033'

    has FullX64Bootstrapper as one of the arguments. Is that a problem?  The user's PC is running 32-bit Windows 7 SP1.

    Thanks

    The following properties have been set:

    Property: [AdminUser] = true {boolean}

    Property: [InstallMode] = HomeSite {string}

    Property: [ProcessorArchitecture] = Intel {string}

    Property: [VersionNT] = 6.1.1 {version}

    Running checks for package 'Windows Installer 3.1', phase BuildList

    The following properties have been set for package 'Windows Installer 3.1':

    Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'

    Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true

    Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'

    'Windows Installer 3.1' RunCheck result: No Install Needed

    Running checks for package 'Microsoft .NET Framework 4 (x86 and x64)', phase BuildList

    Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'

    Unable to read registry value

    Not setting value for property 'DotNet40Full_TargetVersion'

    The following properties have been set for package 'Microsoft .NET Framework 4 (x86 and x64)':

    Running checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe'

    Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true

    Result of checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe' is 'Bypass'

    Running checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe'

    Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false

    Skipping ByPassIf because Property 'DotNet40Full_TargetVersion' was not defined

    Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false

    Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.1.2': false

    Result of running operator 'ValueEqualTo' on property 'ProcessorArchitecture' and value 'IA64': false

    Result of checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe' is 'Install'

    'Microsoft .NET Framework 4 (x86 and x64)' RunCheck result: Install Needed

    EULA for components 'Microsoft .NET Framework 4 (x86 and x64)' was accepted.

    Copying files to temporary directory "C:\Users\xxxxCA~1\AppData\Local\Temp\VSD983D.tmp\"

    Downloading files to "C:\Users\xxxxCA~1\AppData\Local\Temp\VSD983D.tmp\"

    (1/2/2013 11:09:57 AM) Downloading 'DotNetFX40\dotNetFx40_Full_setup.exe' from 'http://go.microsoft.com/fwlink/?linkid=182805' to 'C:\Users\xxxxCA~1\AppData\Local\Temp\VSD983D.tmp\'

    Download completed at 1/2/2013 11:10:00 AM

    Verifying file integrity of C:\Users\xxxxCA~1\AppData\Local\Temp\VSD983D.tmp\DotNetFX40\dotNetFx40_Full_setup.exe

    WinVerifyTrust returned 0

    File trusted

    Running checks for package 'Microsoft .NET Framework 4 (x86 and x64)', phase BeforePackage

    Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'

    Unable to read registry value

    Not setting value for property 'DotNet40Full_TargetVersion'

    The following properties have been set for package 'Microsoft .NET Framework 4 (x86 and x64)':

    Running checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe'

    Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false

    Skipping ByPassIf because Property 'DotNet40Full_TargetVersion' was not defined

    Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false

    Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.1.2': false

    Result of running operator 'ValueEqualTo' on property 'ProcessorArchitecture' and value 'IA64': false

    Result of checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe' is 'Install'

    'Microsoft .NET Framework 4 (x86 and x64)' RunCheck result: Install Needed

    Verifying file integrity of C:\Users\xxxxCA~1\AppData\Local\Temp\VSD983D.tmp\DotNetFX40\dotNetFx40_Full_setup.exe

    WinVerifyTrust returned 0

    File trusted

    Installing using command 'C:\Users\xxxxCA~1\AppData\Local\Temp\VSD983D.tmp\DotNetFX40\dotNetFx40_Full_setup.exe' and parameters ' /q /norestart /ChainingPackage FullX64Bootstrapper /lcid 1033'

    Process exited with code 5100

    Status of package 'Microsoft .NET Framework 4 (x86 and x64)' after install is 'InstallFailed'


    Wednesday, January 2, 2013 4:31 PM

Answers

  • Hi,


    I suggest you try the following steps to test the issue:


    1: Repair the .NET Framework 4 installation


        1. Close all programs.

        2. Click Start, type Uninstall in the Search box, and then click Uninstall a program.

        3. Double-click Microsoft .NET Framework 4 Client Profile.

        4. Select Repair .NET Framework 4 Client Profile to its original state, and then click Next.

        5. When the repair is complete, click Finish.

        6. Click Restart Now to restart your computer.

        7. To install the latest Windows updates, click Start, click All Programs, and then click Windows Update.


    2. Go to the Windows Downloads website, manually download and install the .NET Framework 4 updates

    3. Use dotnetfx_cleanup_tool.zip to reinstall .NET Framework 4

     


    Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.


    For more information about the .NET Framework Cleanup Tool, go to the .NET Framework Cleanup Tool User's Guide blog post


    Hope this helps.


    Vincent Wang
    TechNet Community Support

    Friday, January 4, 2013 7:16 AM
    Moderator