My computer has lost all of these functions:
- wired and wireless networking
- System Restore
- Diagnostic Policy Service
For firewall, I get two error messages. Under Control Panel > Windows Firewall I get Error code 0x6D9. Under Services.msc I get "Windows could not start the windows Firewall service on Local Computer. Error 1068: The dependency service or group failed to start"
For Diagnostic Policy Service I get this error:
Windows could not start the Diagnostic Policy Service service on Local Computer. Error 5: Access is denied
I have tried the following solutions:
- Power off and restart router, modem, and computer.
- I disabled antivirus before trying all of the following:
- System Restore: This too is broken. It starts running, shuts down computer, then computer restarts and there’s an error message saying it can’t restore the computer because antivirus might be interfering.
- System File Checker twice. It found no errors.
- Device Manager > Network adapters > Uninstall all of them, then restart computer. They all reappeared in Device Manager.
- Services.msc > Confirmed that 'Network Connections' is set to Manual, and 'Windows Management Instrumentation' set to Automatic
- Kaspersky TDSSKiller. It didn’t find anything.
- Microsoft Firewall Diagnostic (also called “Fix It”) – This won’t run at all. I just get error message saying “Troubleshooting cannot continue because an error has occurred… Code 80072EE7”
- Changed registry permissions to “Full Control” and “Read”, for the following keys:
- Edited by trottel1 Monday, August 13, 2012 9:15 PM added more error message info
backup your files and install windows fresh, this is a serious mess
I was afraid someone would say that ;^)
I'll do that if necessary. Any chance the 'Repair Install' function could help?
All I know about Repair Install is that it is more or less the last thing to try before a total reinstall. The thing is, I don't have a license key. It's a 100% legit Thinkpad bought directly from Lenovo but it came with neither a Windows license number (on a sticker or what have you), nor a Windows CD - just the total nuclear 'Factory Restore' cds.
Also, it seems Repair Install could run into major driver-related problems, based on what I'm reading online. I suppose because drivers can get messed up or deleted during the repair - I'm not really sure.
there should be a certificate on the bottom of the machine with it
My mistake - it turned out to be under the battery, which I've never had occasion to remove.
Thanks for the help! It's gonna be a couple of day until I can get around to trying the Repair Install.
Click on RUN in Win 7, or search for CMD in Win 8
Right click on it and select run as administrator and run these commands and press <ENTER>
net localgroup administrators localservice /add
net localgroup administrators networkservice /add
Restart the PC
Worked like a charm. Makes me wonder what these gamers are talking about. Why post if you don't care?