locked
Attempting to install Windows 7 Professional Student Discount iso, Installer Hangs up RRS feed

  • Question

  • I just recently purchased Windows 7 Pro from Digital River on a student discount, downloaded the .iso, burned it to a DVD and loaded it up. But when I rebooted and launched the disc, all it did was sit at the splash screen, not loading anything. What do I do to correct this problem?
    Tuesday, December 15, 2009 9:45 PM

Answers

  • What are you trying to load it on? Have you tried buring the ISO at a slower speed? (been reported problems if burned too fast with some media). Is this a clean install or an upgrade from Vista you are doing. If you're doing an upgrade, then boot into Vista and then put in your DVD/CD and run it. Upgrade media won't be bootable. If it still doesn't start, from within Vista, view the contents of the cd/dvd and see if there's a setup.exe file, just double click it and get started.
    MCSE, MCSA, MCDST
    • Marked as answer by Dale Qiao Monday, December 21, 2009 2:12 AM
    Wednesday, December 16, 2009 2:05 AM
  • cdobbs is right.

    In addition, the loading problem can be related to corrupt media or defect hard disk. It is recommended to burn the disc at a lower speed so as to guarantee the files burned well. Meanwhile, there is a method that you can create a usb thumbnail drive and install Windows using USB disk. For more informatino, please refer to the following site:

    Installing Windows 7 using usb thumb drive

    Moreover, you need to check the hard disk status by typing chkdsk /f command or install Windows on another available partition.

    Best Regards
    Dale
    • Marked as answer by Dale Qiao Monday, December 21, 2009 2:12 AM
    Thursday, December 17, 2009 7:30 AM

All replies

  • What are you trying to load it on? Have you tried buring the ISO at a slower speed? (been reported problems if burned too fast with some media). Is this a clean install or an upgrade from Vista you are doing. If you're doing an upgrade, then boot into Vista and then put in your DVD/CD and run it. Upgrade media won't be bootable. If it still doesn't start, from within Vista, view the contents of the cd/dvd and see if there's a setup.exe file, just double click it and get started.
    MCSE, MCSA, MCDST
    • Marked as answer by Dale Qiao Monday, December 21, 2009 2:12 AM
    Wednesday, December 16, 2009 2:05 AM
  • cdobbs is right.

    In addition, the loading problem can be related to corrupt media or defect hard disk. It is recommended to burn the disc at a lower speed so as to guarantee the files burned well. Meanwhile, there is a method that you can create a usb thumbnail drive and install Windows using USB disk. For more informatino, please refer to the following site:

    Installing Windows 7 using usb thumb drive

    Moreover, you need to check the hard disk status by typing chkdsk /f command or install Windows on another available partition.

    Best Regards
    Dale
    • Marked as answer by Dale Qiao Monday, December 21, 2009 2:12 AM
    Thursday, December 17, 2009 7:30 AM