I am a Sr. Support Escalation Engineer for Microsoft on the MSD Team. Our team focuses on Management and Security of the enterprise.
I have been a Microsoft FTE since March of 2008. I currently support our "Edge" related products including ISA/TMG 2010/UAG 2010, and Web Application Gateway (WAP).
I love supporting these products because they all touch so many other areas (Exchange, Sharepoint, Networking) and it is very hard to get bored.
Follow me on Twitter @keithabluton