Table of Contents


Introduction

Azure backup solution is one of the best Disaster Recovery Services.This article covers some of the common errors you encounter while you run the backup with detailed explanation & error codes.

Common Errors with Explanation

 The following is a list of error and events you might encounter when working with Azure Backup and the Azure Backup Agent.

100001 This backup policy cannot be saved because required items are omitted. Verify that you have configured the backup schedule, retention rules, selected valid files and folders, and then try to save the backup policy again.
100002 This backup policy cannot be saved because the files to backup are not specified. Please select files to include in the backup and then try to save the policy again.
100003 This backup policy cannot be saved because the files specified for backup are not valid. Please select valid files to include in the backup and then try to save the policy again.           
100004 This backup policy cannot be saved because the backup schedule is not specified. Please select days and times on which to perform the backup and then try to save the policy again.
100005 This backup policy cannot be saved because the backup schedule is not complete. Verify that you have selected both the days and times on which to perform the backup and then try to save the policy again.  
100006 This backup policy must be saved before it can be used to perform a backup.   
100007 The backup policy you are attempting to delete does not exist on the server.
100008 A new backup policy cannot be created because the current server already has an existing backup policy. To create a new backup policy for this server you must first delete the previous policy. To change when backups are performed or which items are included in the backup, modify the existing policy.
100009 The backup operation that is currently running has encountered invalid parameters. Please stop the backup operation and verify the files and folders included in the backup are valid.
100010 An internal error prevented the modification of the backup policy.
100011 You must run the command shell as an administrator to use the Windows PowerShell cmdlets for Azure Backup.
100012 The server must be registered with Azure Backup before this operation can be performed.
100013 To include this volume in the backup policy you must specify at least one file or folder from the volume to include in the backup.
100014 The backup schedule specified cannot be used because it has duplicate days or times. Please remove the duplicate items before attempting to save the schedule.            
100015 The backup schedule specified cannot be used. Backup schedules can only be configured to run every half an hour starting from 00:00 hrs. Please choose a backup time that is either on the hour or on the half-hour.
100016 A backup policy cannot be saved after removing the portion of the policy that identifies which files and folders to include in the backup. Either identify new files or folders to backup or delete the backup policy.
100017 The backup operation was unable to start.
100018 The recovery operation was unable to start.
100019 The current operation was unable to be stopped. 
100020 The Azure Backup replication engine failed to initialize. Please try the backup operation again.
100021 Azure Backup Agent could not connect to the service to determine the state of the current operation. 
100022 The encryption passphrase for this server is not set. Please configure an encryption passphrase. The encryption passphrase can be configured from theAzure Backup Agent MMC snap-in. In the Action pane, click Properties and then click the Encryption settings tab. Type the passphrase you want to use for encryption of backups in the space provided.
100023 The encryption passphrase stored for this computer is not correctly configured. The encryption passphrase can be configured from the Azure Backup Agent MMC snap-in. In the Action pane, click Properties and then click the Encryption settings tab. Type the passphrase used for encryption of backups in the space provided.
100024 The encryption passphrase provided does not match with passphrase associated with the following server: %ServerName Please update the server settings with the current passphrase for data encryption.   
100025 The encryption passphrase for this server has expired. Please update the server settings with a new passphrase for data encryption.
100027 Azure Backup is unable to obtain the encryption keys needed to perform the restore. Please contact Microsoft Support.
100028 The volume specified for the backup is configured as a read-only drive and cannot be backed up using Azure Backup.
100029 The volume specified for the backup is a cluster shared volume and cannot be backed up using Azure Backup.
100030 Azure Backup was unable to initialize a backup storage location with the backup service. Review the error details and event logs and take appropriate action. Then try the operation again.
100031 Azure Backup was unable to initialize the local storage location required to perform the backup. Review the error details and event logs and take appropriate action. Then try the operation again.
100032 Azure Backup encountered an unexpected error at the completion of the backup operation. This backup might not be recoverable. Review the error details and event logs and take appropriate action. Then try the operation again.
100033 Azure Backup was unable to create a snapshot of the selected volume. Review the error details and event logs and take appropriate action. Then try the operation again.
100034 Azure Backup encountered an unexpected error at the completion of the backup operation. This backup might not be recoverable. Review the error details and event logs and take appropriate action. Then try the operation again.
100035 Azure Backup encountered an unexpected failure while transferring data to the service. This backup might not be recoverable. Review the error details and event logs and take appropriate action. Then try the operation again.
100036 Azure Backup encountered an unexpected error during the backup operation. This backup might not be recoverable. Review the error details and event logs and take appropriate action. Then try the operation again.
100037 The current operation was cancelled by the administrator.
100038 The current operation failed to complete successfully. See the data source error details for more information.
100039 The volume specified for backup does not exist on the server. Check that the volume exists and is accessible.
100040 The volume specified for backup is not a fixed volume. Azure Backup can only be used with fixed volumes.
100041 The volume specified for backup is currently protected by BitLocker Drive Encryption. You must unlock the volume before it can be backed up by Azure Backup. Ensure that the volume is unlocked and then try the operation again.
100042 The encryption passphrase for this computer is not correctly configured. Encryption passphrases must be at least 16 characters in length. Specify a passphrase that is at least 16 characters in length to proceed.
100043 The encryption passphrase for this computer is not correctly configured. Encryption passphrases must be at least 16 characters in length. Specify a passphrase that is at least 16 characters in length to proceed.
100044 The encryption passphrases entered do not match. Ensure that both the entered passphrases match and then proceed.
100045 This backup policy cannot be saved because the retention settings are not configured correctly. Use the Schedule Backup wizard to configure the policy again.
100046 Azure Backup Agent was unable to start the Azure Backup service. This service is required to perform any backup or recovery operation. Review the error details and event logs and take appropriate action. Then try the operation again.
100047 Backup policy settings cannot be modified when a backup or recovery operation is in progress. Wait until the operation finishes or cancel the currently running operation, and then try again.
100048 The number of encryption keys for the server has exceeded the maximum limit. Please contact Microsoft Support.
100049 The operation attempted cannot be performed at this time because a backup or restore operation is currently running. Wait until the operation finishes or cancel the currently running operation, and then try again.
100050 The Azure Backup Agent was unable to connect to the Azure Backup service. Check your network settings and ensure that you are able to connect to the internet.
100051 The Azure Backup Agent was unable to connect to the Azure Backup service before the connection request timed out. Check your network settings and ensure that you are able to connect to the internet.
100052 The Azure Backup Agent cannot connect to the OBEngine service. Verify that the OBEngine service is present in the Services Control Panel and that the assigned port is available.
100053 Unable to get a response from the OBEngine service on this server. This may be because the OBEngine service is busy processing other requests. Retry this operation after some time.
100054 Azure Backup has detected file corruption when verifying the latest back up. A new recovery point could not be created. The next backup will attempt to transfer the data again. If the issue persists, contact Microsoft support.
100055 An unexpected error caused the backup verification process to fail. Review the error details and take appropriate action. Then try the operation again.
100056 The file name cannot contain any of the following characters:
   " \ / : * ? < > |
Searching for items to recover using the wildcard character (*) is only supported for patterns like *abc*, abc* or *abc. Review the error details and take appropriate action. Then try the operation again.
100057 The current backup operation failed because the number of data transfer failures was more than the allowed number of failures. Specified files could not be processed. Review the list of failed files and either exclude them from backup or address the individual errors in the log. Then try the backup operation again.
100058 The current recovery operation failed because the number of data transfer failures was more than the allowed number of failures. Specified files could not be processed. Select another recovery point and try the recovery operation again.
100059 The operation failed as the log file could not be created.
100060 The backup job failed as none of the files could be processed. Review the list of failed files and exclude them from backup, or address the individual errors in the log. Then retry the operation.
100061 The recovery job failed as none of the files could be processed. Select another recovery point and retry the operation.
100062 The server registration status could not be verified with Azure Backup. Verify that you are connected to the internet and that proxy server settings are configured correctly. Then refresh the Azure Backup Agent MMC snap-in to update the server registration status.
100064 Backup cannot be configured to run more than once a day. Choose exactly one time of day to run your scheduled backup.
100065 Backups can be retained for 7, 15, or 30 days.and not any other value. Choose whether to retain your backups for 7, 15, or 30 days
100066 The current operation failed due to an internal service error [%InputParameterTag;]. Please retry the operation after sometime. If the issue persists, contact Microsoft Support.
100067 The operation failed because the Azure Backup Agent was unable to contact the service. Verify that you are connected to the internet and that proxy server settings are configured correctly and then try again. If the issue persists contact Microsoft support.
100068 Recovery of files and folders to a network share is not allowed. Please choose volume on a disk on which to recover your files and folders.
100069 Azure Backup could not find the recovery location. Make sure that specified recovery location is online and accessible.
100070 The specified recovery location is invalid. Select a valid location for recovery and try again. Choose a volume on disk as recovery location. To use a volume as a recovery location the volume must be formatted using NTFS and writable. Network shares and removable media such as DVD drive and USB flash drives are not supported.
100071 The specified volume for backup is invalid. Choose a volume on disk as backup source. To backup a volume the volume must be formatted using NTFS and writable. Clustered shared volumes, network shares and removable media such as DVD drives and USB flash drives are not supported.
100072 The backup operation failed due to inadequate disk space. Choose a volume with adequate space for the operation.
100073 The backup operation failed because the maximum allowed data source size was exceeded. Reduce the amount of data included in the backup and retry the operation.
100074 VSS Snapshot created for backup disappeared while backup was in progress. Please retry the backup. If the issue persists try to increase diff area allocation using 'vssadmin' command-line tool and verify that you have installed the latest updates.
100075 A failure occurred while adding one or more of the volumes involved in backup operation to the snapshot set. Please check the event log to troubleshoot the issue. Check recent records from the VolSnap data source in the Application Event Log to find out why the problem occurred.
100076 This operation cannot be performed because the file system has case-sensitivity enabled. Case-sensitive file servers are not supported.
100077 The specified file path is invalid for one or more of the following reasons:
  - File name cannot contain any of the following characters <>:"/\|?
  - File path cannot contain any of the following characters <>:"/\|*?
  - File path cannot be specified as a relative path. It cannot contain . and ..
  - File location cannot be specified using UNC path.
If the file location path uses a relative path or a UNC path, change the file path to use an absolute path. If the file name or folder contains an unsupported character, you must rename the items before they can be backed up.
100078 The volume containing the file named for backup is invalid for one or more of the following reasons:
  - Volume is protected by BitLocker Drive Encryption 
  - Volume is not formatted with NTFS
  - Drive type is not fixed
  - Volume is read-only
  - Volume is not currently online
  - Volume is on a network share
100079 The specified file name path is invalid because it refers to a path that cannot be found. Verify the file path is correct and then try again.
100080 The specified file name path is invalid because it is under a reparse point. You cannot backup files that are under a reparse point. Specify a file path that contains the destination of the reparse point, and then try again.
100081 The specified file name path is invalid for one or more of the following reasons:
  - It refers to a path that is not on the local server
  - It is not a valid driver letter based file path
Specify a drive letter based file path, for example, C:\folder\subfolder\*.txt or C:\mnt\E_vol\1.txt, and then try again.
100082 A newer version of Azure Backup Agent is available.
100083 A new version of Azure Backup Agent is available. You can review details about the new version and download it from the link provided in the resolution section of this message.
100084 Your storage usage is approaching 80 percent of your total storage.
100085 Your storage usage is approaching 80 percent of your total storage. It is recommended that you either purchase more storage using the link the provided in the resolution section of this message or manage your usage of your existing storage by modifying your backup schedule to either reduce the retention range of previous backups or reduce the number of items backed up.
100087 Azure Backup Agent is unable to perform the requested operation.
100089 Azure Backup Agent failed to register this server with the backup service.
100091 Azure Backup Agent was unable to backup a file.
110001 The backup could not be started because the specified virtual hard drive could not be mounted. Ensure that the scratch space configured for backup is located in an unencrypted and uncompressed folder.
110002 The backup could not be started because of an unexpected error in the virtual disk service. Restart the virtual disk service and try the backup operation again. If the issue persists, check the system event log for virtual disk service events.
110003 The backup could not be started because a connection to the backup service was not available. Please verify the following:  - Internet connectivity is available 
 - Your network configuration settings are correctly provided
110004 Backup has encountered an irrecoverable error. Contact Microsoft Support for further assistance.
120001 The backup operation was performed successfully.
120002 The backup operation failed.     
120003 The backup operation is in progress.
130001 Azure Backup encountered an internal error. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.
130003 Service version mismatch. Please install the latest version of Azure Backup Agent from http://go.microsoft.com/fwlink/p/?LinkId=229525.
130013 You are not authorized to perform this action.
130014 Azure Backup encountered an internal error. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.
130015 Azure Backup was unable to complete the operation in the allotted time. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.
130024 You are not authorized to perform this action.
130026 The URL configured for the backup service is not valid, or the service is currently unavailable. Verify that you can connect to the internet and that your network settings are correctly configured. Then wait a few minutes and try the operation again. If the issue persists, contact Microsoft Support.
130031 The maximum message size quota for incoming messages has exceeded the configured value in cbengine.exe.config To increase the quota, use the MaxReceivedMessageSize property on the appropriate binding element.
130042 Azure Backup encountered an internal error. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.
130052 Unable to authenticate as the time on this server is not synchronized. All operations would fail until this is resolved.
140014 The server name specified is not registered with Azure Backup. Verify that the server name is correct and then try the operation again. If the issue persists, contact Microsoft Support.
140016 Failed to register the computer with Azure Backup. Verify that you have specified the correct credentials for the operation. Your credentials were established when you created the backup vault and are used to register a computer with Azure Backup.
140018 Failed to register the user with Azure Backup. Verify that you have specified the correct user ID and password for the operation.
140020 Failed to unregister the computer with Azure Backup. Verify that you have specified the correct user ID and password for the operation. Your user ID was established when you subscribed to the backup service and is used to unregister a computer with Azure Backup.
140026 Unable to renew the subscription to Azure Backup for this computer.
140031 A valid subscription was not found for your organization. Verify that you have a valid subscription, wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.
144034 The Azure Backup Agent was unable to register a new server.
150001 Unable to authorize the operation. Verify that you have a valid subscription and have specified the correct certificate for the operation. Your certificate was uploaded to Azure when you created your backup vault and is used to register a computer with Azure Backup.
150003 Unable to authorize the specified account. Verify that you have a valid subscription and have specified the correct user name and password for the operation.
160000 Azure Backup encountered an unexpected error. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.
160004 You are not authorized to perform this action. Make sure that your subscription is valid and is authorized to perform the operation.
160005 Azure Backup Agent is unable to contact the Azure data store. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support./td>
160009 Azure Backup encountered an unexpected error. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.
160010 The Azure Backup service is undergoing heavy use and cannot service your request at this time. Wait a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.
160024 The service has detected unexpected entries in metadata that are not consistent with your backed up data. Please contact Microsoft Support to resolve these inconsistencies.
170017 The backup failed as the total size of the data that has been backed up has exceeded the quota limit for your organization. To prevent backup failures for subsequent scheduled backups:
 - Reduce retention range of your backups so that older backups are deleted.
 - Remove any registered server from the backup vault list if it is not being used so that space is not allocated to that server.
180001 The selected recovery point does not exist. Choose another recovery point.
180002 Recovery point is corrupt or deleted and cannot be used for recovery. Choose another recovery point.
180008 Access denied to the selected recovery point. Make sure that you have provided the appropriate credentials and retry the operation.
210001 Unable to authenticate using the provided credentials. Ensure that the Microsoft Online Services sign-in assistant program is installed correctly and is running. Then retry the operation.
210002 The user name or password specified is incorrect. Ensure that you have specified the correct user name and password for the operation.
210003 Your password has expired. Visit the following link to update your password and then try the operation again. http://go.microsoft.com/fwlink/?LinkId=225456
210004 Your password must be changed before you can sign in to this service. Visit the following link to update your password and then try the operation again. http://go.microsoft.com/fwlink/?LinkId=225456
210005 The secret question and secret answer must be changed before you can sign in to this service. Please contact Microsoft Support.
210006 The primary email address has not been verified for the specified account. Validate the account's primary email address and try the operation again.
210007 Your account has been disabled. Please contact Microsoft Support.
210008 There was an error while contacting the authentication service. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.
210009 There was an error while contacting the authentication service. Verify that you can connect to the internet and that your network settings are correctly configured. Then wait a few minutes and try the operation again.
210010 Your account is not activated yet because some additional information for your profile is required. Please contact Microsoft Support.
210011 Your account is blocked until the sign-in name is changed. Please contact Microsoft Support.
220008 Azure Backup is undergoing maintenance at this time. Wait for a few minutes. If the issue persists longer than a day, contact Microsoft Support.
250000 A new recovery point could not be created as Azure Backup has detected data corruption when verifying the new backed up data. The next backup will attempt to transfer the data again. If the issue persists, contact Microsoft support.
250003 The operation failed because Azure Backup has detected inconsistencies in the backup data. Please contact Microsoft Support.
260001 A recovery point is not available for the requested time parameters. Retry the recovery operation using a different time parameter. Backups are stored for 30 days by default.
260002 A recovery point for the specified server does not exist with the requested time and date parameters. Retry the operation with either a different time and date parameter or a different server name.
260003 Your organization is not currently subscribed to Azure Backup. Verify that your subscription is up to date and that you have used the correct administrative account. If the problem persists, please contact Microsoft Support for assistance.
260004 The server name specified is not registered with your backup service account. Please verify the server name. If the server name is correct, please contact Microsoft Support for assistance.
260005 The recovery point specified cannot be found in the list of available recovery points. Please retry the operation by specifying a different recovery point.    
260006 The recovery point does not contain the component type specified and that component is not supported by backup. Please retry the operation by specifying available and supported component type.
260007 An item required for the operation requested could not be found in its assigned storage location. Please contact Microsoft Support.
260008 The status of the specified task identifier could not be reported because the task is not listed as a valid recovery task. Please specify a valid task identifier to query its status.
260009 The requested operation was cancelled because that operation is assigned to a task that is currently in process. You can use Task Scheduler to view the status of running tasks.
260010 The recovery operation requested was not able to be processed due to an internal error condition. Please contact Microsoft Support.
260011 The recovery operation requested was not able to be processed due to an internal error condition. Please contact Microsoft Support.
260012 The recovery operation requested is not valid for this server. Please verify the server selected is correct.
260013 Azure Backup is currently not available for this server. The service might be installing an update or be in the process of being recovered. Please try the operation again after a few minutes. If the problem persists, contact Microsoft Support.
260014 Current backup operations have been paused because the backup service has recovered from a serious error. As a result of this recovery, backup settings might have been modified. Please review and verify that the backup settings are correct. Once you have saved the backup schedule, backup operations will resume according to your schedule. If a problem persists, contact Microsoft Support.
280001 The proxy server address specified is not a valid URI.
280002 The proxy port specified should be a number between 1 and 65535.
280003 A user name has not been specified to use for proxy server authentication.
280004 A password has not been specified to use for proxy server authentication.
280005 The bandwidth usage for network throttling must be between 256 Kbps and 1 Gbps.
280006 You must select at least one working day to apply network throttling settings.
280007 The start and end work hours specified for network throttling settings are the same. Please choose different start and end work hours.
280008 The configuration settings for this server were not able to be saved at this time. Please retry the operation.
280009 The configuration settings for this server were not able to be retrieved at this time. Please retry the operation.
280010 If the proxy server requires authentication, please specify username and password.
280011 Azure Backup could not connect to the proxy server. Please check the server settings and verify that the proxy server address is correct.
 260024  Backup service is under maintenance, the operation will not complete now.

Retry the operation after some time. If the problem persists, please contact Microsoft Support for assistance.
 816510  The Error points to this page, appears to be because of some locked files failing to update on the server.
Placing the Alert here until a solution becomes available.
Severity : Warning
Alert : Backup completed with warnings
Recommended action(s) : Please follow http://go.microsoft.com/fwlink/?LinkId=816510 to resolve the alerts or contact Microsoft support for assistance.