This page is part of the Moderating Microsoft Forums series.

When quoting a user’s post, moderators must use the quoting feature. The quoting feature within the forums makes text much easier to read because it appears as a dark block of text, indicating that your response is, in part, a quote from someone else. Figure 1 shows the proper use of quoting.
Figure 1: Proper Quoting Technique
By contrast, not using the quoting feature makes it difficult to read and understand the workflow of a post. Consider Figure 2, which shows a quote that was just copied/pasted – not quoted.

Notice that it is difficult to determine which part is the quote from earlier in the thread and which part is the user’s response.
Figure 2: Improper Quoting Technique
Moderators are not asked to change the quoting for other users. These examples are presented just to exhibit how moderators are expected to quote.

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