Applies To: Windows Server 2008 R2

Event Details


Windows Operating System




Service Control Manager



Symbolic Name:



The %1 service terminated unexpectedly. It has done this %2 time(s).

Service Control Manager (SCM) stops services and driver services. It also reports when services terminate unexpectedly or fail to restart after it takes corrective action.  

Possible Causes

  • Reports of users who experienced this with the "World Wide Web Publishing Service" and "IIS Admin Service" after executing "IISReset /Stop"

  • This can also be generated when a service is terminated by the user via "Task Manager"


Change the recovery actions

To resolve this issue, change the recovery actions that the Service Control Manager (SCM) will take when a service fails.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To change the recovery actions for a service:

  1. Open the Services snap-in by clicking the Start button, Control Panel, and Administrative Tools, then double-clicking Services.

Note: For Windows Vista, use the Classic View display option in Control Panel to see the Administration Tools.

  1. In the details pane of the Services snap-in, right-click on the name of the service you want to stop and select Properties.
  2. Click the Recovery tab and specify the recovery actions for the service (for example, restart the service or the computer, take no action, or run a program).

Additional Resources