Applies To: Windows Server 2008 R2

Service Control Manager transmits control requests to running services and driver services. It also maintains status information about those services, and reports configuration changes and state changes.

Event Details

Product:

Windows Operating System

ID:

7011

Source:

Service Control Manager

Version:

6.1

Symbolic Name:

EVENT_TRANSACT_TIMEOUT

Message:

Timeout (%1 milliseconds) waiting for a transaction response from the %2 service.

 

Troubleshooting

Increase the service timeout period

The Service Control Manager will generate an event if a service does not respond within the defined timeout period (the default timeout period is 30000 milliseconds). To resolve this problem, use the Registry Editor to change the default timeout value for all services.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

Caution: Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data.

To change the service timeout period:

  1. Click the Start button, then click Run, type regedit, and click OK.
  2. In the Registry Editor, click the registry subkey HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control.
  3. In the details pane, locate the ServicesPipeTimeout entry, right-click that entry and then select Modify. Note: If the ServicesPipeTimeout entry does not exist, you must create it by selecting New on the Edit menu, followed by the DWORD Value, then typing ServicesPipeTimeout, and clicking Enter.
  4. Click Decimal, enter the new timeout value in milliseconds and then click OK.
  5. Restart the computer.

Additional Resources