Welcome! This Exchange 2013 Wiki consists of several Wiki and Knowledge Base (KB) articles that provide a way to understand and troubleshoot errors that you've received in Exchange 2013.

You can search for the error ID that you saw in Exchange in the TechNet Wiki search box, or browse through the list of error and KB articles that are available below.

If you've previously seen an error in Exchange 2013 that you've discovered the solution for, you can also create an article and add it to our list here. See "Create an Exchange 2013 Error Topic".

Exchange 2013 Error and Knowledge Base (KB)Topics


 Exchange 2013 Wiki Articles Exchange 2013 KB Articles
This test can't be performed when the Microsoft Exchange Unified Messaging service is stopped Some e-mail messages become stuck in an Exchange Server environment 
The UM IP gateway doesn't exist  Outlook Exchange Proxy Settings dialog box always displays the internal host name as the Proxy server in an Exchange Server 2013 environment 
No mailboxes were found on the server to perform the operation Cannot access Outlook Web App or the EAC after you re-create the "owa" or "ECP" virtual directory on an Exchange Server 2013 Mailbox server 
Failed to reconnect to Active Directory server. Make sure the server is available, and that you have used the correct credentials  Outlook 2007 or Outlook 2010 displays incorrect search results of a GAL in Exchange Server 2007, Exchange Server 2010 or Exchange Server 2013 
An Active Directory error occurred when trying to check the suitability of a server  Outlook users cannot access public folders in Exchange Server 2013 
Active Directory operation failed on <server>. This error is not retriable  Content Index status of all or most of the mailbox databases in the environment shows "Failed"
The user does not have an Exchange mailbox  Exchange Server 2013 users cannot open public folders or shared mailboxes on an Exchange 2010 or Exchange 2007 server 
Couldn't perform the operation because the server isn't a Mailbox server  Large transaction logs are generated when you move mailboxes in Exchange Server 2013 Administration Center 


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