Twitter is a great medium for sharing ideas and information that helps everyone. With that in mind, the purpose of this article is to name Twitter handles of experts in their respective field. You can use them to get that quick answer that only an expert can provide.

General Microsoft support handles

@Microsoft - The official Twitter page for Microsoft consumer products and your source for major announcements and events.

@MicrosoftHelps - Official account for Microsoft Customer Service & Support; helping you find answers to your Microsoft questions 24 hours a day - 7 days a week!

@wikininjas The official Twitter account for the Technet Wiki, which you're using as we speak.

and @wikininjas_br for the Brazilian Wiki community.

@technet - Offical Microsoft TechNet Twitter Feed -- A group feed authored by Microsofties, MVPs and IT Pros.

Microsoft platform handles

@msftsecurity  We cover security and privacy efforts for Microsoft - from the inside.

@WindowsSupport - Here to answer your questions and comments. Let us know how we can help! United States  ·

@WindowsServer - General information on Microsoft Windows Server.

@Surface - General information on Microsoft Surface.

@virtualization - Official Twitter account of the Microsoft virtualization team. A good resource for the latest Hyper-V news and announcements direct from Microsoft.

@XboxSupport - General support discussions on Xbox and Xbox 360. Guinness World Record Holder: Most Responsive Brand on Twitter! Tweeting from 6am - 12am PST M-F & 9am - 6pm Sat - Sun.

@WindowsPhoneSupport - The Official Windows Phone Support twitter account. Tweeting M-F 9:00am-5:00pm Pacific, Redmond, WA  ·

Handles of Microsoft technology experts

@ClintH (Clint Huffman) - For general Microsoft Windows performance questions. Clint is an industry expert who regularly teaches Windows architecture and analysis.

@pfeplatforms This is the official twitter account for the Ask PFE Platforms blog at Microsoft

@markmorow (Mark Morowczynski) Mark is a PFE focusing on Active Directory technologies as well as client performance. He is also a blogger for Ask PFE Platforms 

@HyperVKing – Operated by a self-described “Microsoft enthusiast and author of Hyper-V technology papers,” this twitter account provides a near-continuous stream of links to Hyper-V-related forum posts and web pages.

@VirtualPCGuy (Ben Armstrong) – Ben is a Senior Program Manager on the core virtualization team at Microsoft. He’s a prolific blogger, and posts cool, quirky tips about using Hyper-V and other virtualization products. Recent post: Running the DOS version of “Where in the World is Carmen San Diego” using Virtual PC.

@hypervserver – (Carsten Rachfahl) – Carsten is a Microsoft MVP and tweets often about Microsoft virtualization technologies. Carsten is based in Germany and often provides a unique outlook and/or perspectives on virtualization in Europe.

@edwinyuen (Edwin Yuen) – Edwin is the Director for Cloud and Virtualization at Microsoft. He’s also a genuinely nice person who I’ve met at least once in real life. If you attended the keynote at Microsoft TechEd 2011, you most likely saw Edwin giving an animated, Kinect-enabled demo of Microsoft Worldwide Telescope.

@WSV_GUY (Jeff Woolsey) – Jeff is the Principal Group Program Manager for Windows Server Virtualization. He’s a frequent speaker at many tech conferences, and has always been one of the most vocal Microsoft employees when it comes to countering VMware marketing claims. Recent tweet: “My inbox has been overflowing w/questions about the updated VMware vTax.”

@hvredevoort (Hans Vredevoort) – Hans is a Microsoft MVP and consultant based in the Netherlands. Hans has one of the more active Twitter users in the Hyper-V community, and frequently tweets throughout the day.

@concentratdgreg (Greg Shields) – Greg is a contributor to many IT publications (including @windowsitpro) and has spoken at just about every tech conference available. Trivia: He’s also a senior partner at Concentrated Technology, an IT consulting firm that he co-founded with PowerShell guru Don Jones ( @concentrateddon).

@joe_elway (Aidan Finn) – Based in Ireland, Aidan is a Microsoft Hyper-V MVP and the author of Mastering Hyper-V Deployment. Recent tweet: “I'll be speaking at build ... you will find me Hyper-V-bible thumping on the roadside outside until security chase me off :-)"

@pnoorderijk (Peter Noorderijk) - Peter is an infrastructure consultant who specializes in SCOM, SCVMM, SCE, Microsoft Exchange, and Microsoft Hyper-V. He's also an active blogger on Hyper-V topics at

@TechGuyAT - A #sysadmin and Hyper-V professional, the person behind the TechGuyAT Twitter handle tweets early and often about a variety of IT issues, including Microsoft Hyper-V.

@hypervnu - is a very active IT community based in the Netherlands, and focuses on helping IT professionals get the most out of Hyper-V.

@michelluescher (Michel Lüscher) - Michel is a self-described "virtualization junkie" working at Microsoft in Europe. He's also behind ServerTalk, a website devoted to Microsoft server technologies in Europe.

@davecra (David E. Craig) - David is a Senior Premier Field Engineer and Microsoft Office Developer with 20 years of experience in everything from Visual Basic for Applications (VBA) to Visual Studio Tools for Office (VSTO). See more information on David's Blog.

@RickSheikh Rick is a PFE focusing on Active Directory technologies with strong interest in PowerShell. He is a blogger for Ask PFE Platforms   

@Waqas_m1 (Waqas Mahmood) - Waqas Mahmood has worked as Senior System Administrator and System Architect managing SQL Server and SharePoint based infrastructure.  Waqas often blogs, writes wiki, articles about Microsoft technologies. He also speaks on a local and global level about Virtualization, Cloud Computing, Big Data, Data Mining, Data Warehousing, Information Security SharePoint and SQL Server. See more about information on Waqas Profile.

@ConfigNinja (Santos Martinez) - Santos is a Premier Field Engineer on ConfigMgr and Databases, Santos blog about ConfigMgr at Co-Author of Mastering System Center 2012 Configuration Manager. Have a question of ConfigMgr? Ask ConfigNinja on Twitter.

@bryanbolling (Bryan Bolling) - Bryan is a Senior Consultant specializing in SharePoint Technologies. Bryan's blog can be found at

@SQLGoddess (Pam Lahoud) -  Pam is a Senior Premier Field Engineer and Microsoft Certified Master specializing in SQL Server performance tuning.  She's not a prolific tweeter but is always happy to answer questions.

@RhoderickMilne (Rhoderick Milne) -- Rhoderick is a Senior Exchange Premier Field Engineer currently working at Microsoft Canada.  He holds Microsoft Certified Master Blue Peter badges for both Exchange 2007 and Exchange 2010, and may have done a couple of other exams that are not really worth mentioning.  You can find him frequently online in the Twitter, LinkedIn and TechNet communities.  He blogs to TechNet and also contributes to the community forums. 

@PrivateCloudMS - Our focus is on private cloud reference architecture, design, best practices, and more.

@tshinder (Dr Tom Shinder ) - Principal Knowledge Engineer MSFT, SCD iX, Private Cloud Security

@KeithMayer (Keith Mayer) - IT Pro Technical Evangelist at Microsoft for Private Cloud - see for details.

@banerjeeamit (Amit Banerjee) - Amit Banerjee is a Senior Premier Field Engineer at Microsoft who is an active SQL Server community member. He specializes in areas of the database engine of Microsoft SQL Server. He is the owner of He is also a co-author of Professional SQL Server 2012: Internals and Troubleshooting.

@arvisam (Arvind Shyamsundar) - Arvind is a Principal PFE with Microsoft Services. His focus areas are SQL Server and applications development. He loves questions which have no ready answers!

SharePoint Community Experts

@ericharlan (Eric Harlan) - Eric Harlan is a Premier Field Engineer supporting SharePoint for Microsoft. Eric often blogs about his findings as well speaks on a local and global level about SharePoint.

@itaSharepoint - Fabio Alivernini is a Senior Premier Field Engineer based in Italy and dedicated to SharePoint infrastructure. To give customer support Fabio uses also his blog that could be found on 

Dynamics Community Experts

@maustinjones (Austin Jones) - Austin is a Premier Field Engineer (PFE) with Microsoft Services specializing in Dynamics CRM. He's passionate about furthering the CRM developer conversation and helping customers and partners solve complex business problems using CRM as an application platform. Austin frequently shares his encounters in the field as a contributor to the CRM in the Field blog (

@AXCy2K (Bertrand Caillet) - Bertrand is a Senior Premier Field Engineer (PFE) based in Europe with more than ten years of experience with Dynamics AX. He is also a blogger for the AX in the Field blog (


@pfelatam (Luis Du Solier) - Luis Du Solier is a Premier Field Engineer supporting SharePoint for Microsoft Premier customers in Latin America. Luis also participates in local and public events interacting with customers and helping drive their Solutions into the collaboration platform. Luis's blog can be found at and the PFE LATAM Blog is at

Microsoft Development

@wsdevsol (Windows Store Developer Solutions)



Microsoft Hyper-V Resources on Twitter (Windows IT Pro magazine)