Which external drives have you had work when you've used them for backing up SBS 2003, SBS 2008, and SBS 2011, and which have failed you?
Windows Small Business Server 2003, 2008, 2011
After responding to a thread in the Small Business Server Forum regarding failing USB backup drives, figured we would all benefit from this list. It appears only 512 byte per sector drives will work with SBS 2011 built-in backup. Some 2 TB have 512, others 4096. Even same brand/size may have updated to 4096. More info about Advanced (HD) Format at: https://en.wikipedia.org/wiki/Advanced_Format To check the sector size for an attached drive before allocating it to backup in an elevated command prompt type: fsutil fsinfo ntfsinfo x: where x: is your drive letter.
Please add your successes and failures using inbuilt SBS(NTBACKUP) / Windows Server Backup. Please remember to test Backup and Restore functionality and state part number and capacity of drive tested along with server USB interface level (2 or 3) tested.
Iomega
Ego drives
?
Failed
Portable Blackbelt drives
Seagate
FreeAgent GoFlex Desk 2TB
9ZQAN1-570
? USB 2.0 OK USB 3.0
OK USB 2.0 OK USB 3.0
Freeagent Go
OK
Freeagent Desk
STBV2000100 and STBV2000200 (buyed 2015)
Thermaltake
BlacX Drive Caddy (USB Connection Only)
BlacX Drive Caddy (USB/eSata Connections)
intermittant connection with eSata
OK (USB 2.0)
BlacX SG Drive Caddy (USB 2.0 and 3.0)
Toshiba
StorE Alu2 USB2.0
PX1710E-1HJ0
To return to the SBS backup information, click here.
Note that Microsoft recommend drives are reformatted as NTFS before being used with Windows Server Backup (WSB). Large drives (eg 3TB+) should be reformatted with 512 bytes per cluster as large drives tend to be factory formatted with 4096 bytes per cluster which can cause problems with WSB.
Thank you to Merv Porter, SBS-MVP, for writing up the following workaround for USB backup drives that fail to wake from sleep! - Steve
SBS 2008 administrators may notice that certain makes/models of external USB drives may go to sleep during periods of inactivity resulting in failed backups. One workaround for this utilizes Microsoft’s Devcon utility with scheduled tasks to first remove the USB device and then to rescan the USB bus. Unfortunately, the original 32-bit version of Devcon does not function properly on a Windows 2008 system. However, the Windows Driver Kit (Version 7.1.0) contains a Windows 2008 compatible version.
Download Windows Driver Kit (Version 7.1.0) iso to a folder on the hard drive
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=36a2630f-5d56-43b5-b996-7633f2ec14ff&displaylang=en
Download Universal Extractor
http://legroom.net/software/uniextract
\WinDDK\7600.16385.win7_wdk.100208-1538\tools\devcon\amd64
log on as a domain administrator and copy the Devcon utility to a convenient place (like the root of the C: drive) and then create two Scheduled Basic Tasks…
Name: Devcon Remove USB before backup
Program: devcon.exe
Schedule: (10 minutes before backup)
Arguments: remove usbstor*
Start in: c:\
Name: Devcon Rescan USB Bus before backup
Schedule: (5 minutes before backup)
Arguments: rescan
Other parameters to include in each scheduled task…
Run with highest privileges
Wake computer if necessary (Note: not sure if this one is actually necessary)
Run even if user is not logged on
Event ID 16: The shadow copies of volume \\?...340-11df-a3e5-001b217ab973} were aborted because volume \\?...340-11df-a3e5-001b217ab973}, which contains shadow copy storage for this shadow copy, was force dismounted.
Event ID 137: The default transaction resource manager on volume \\?\Volume{921672f3-f340-11df-a3e5-001b217ab973} encountered a non-retryable error and could not start. The data contains the error code.
You may also see Event ID 51 and Event ID 57 warnings.