Introduction

Like all software, Microsoft Server products have a lifecycle. It starts when the product is released and ends when extended support ends. End of extended supports is considered end of life - meaning Microsoft will no longer support the product and and no support tickets can be created with Microsoft Support.  This article will provide an overview of the support phases for BizTalk Server.

BizTalk Lifecycle Dates

 Product Lifecycle Start Date *  Mainstream Support End Date * Extended Support End Date * Currently Has Support
BizTalk Server 2020 02/01/2020 01/09/2024 01/09/2029 Yes
BizTalk Server 2016 12/01/2016 01/11/2022 01/11/2027 Yes
BizTalk Server 2013 R2
07/31/2014 07/10/2018 07/11/2023 Yes
BizTalk Server 2013 06/12/2013 07/10/2018 07/11/2023 Yes
BizTalk Server 2010 11/14/2010 01/12/2016 01/12/2021 No
BizTalk Server 2009 06/21/2009 07/08/2014 07/09/2019 No
BizTalk Server 2006 R2  06/23/2006 07/12/2011 07/12/2016 No
BizTalk Server 2006 06/23/2006 07/12/2011 07/12/2016 No
BizTalk Server 2004 05/20/2004 07/14/2009 07/08/2014 No
BizTalk Server 2002 04/02/2002 04/02/2007 04/02/2012 No
BizTalk Server 2000 05/02/2001 07/11/2006 07/12/2011 No

* all dates in MM/DD/YYYY format 

Mainstream Support Phase

During this phase, customers can open support tickets, get security update support, request non-security fixes, design changes and feature requests.  BizTalk Cumulative Updates (CUs) are released periodically.

Extended Support Phase

Customers can still open support tickets and get security update support but cannot request non-security fixes, design changes and feature requests.  If you run into an issue in the product that would require a code fix to address, you will need to either use a workaround or move to a newer version of BizTalk where you can request a non-security fix.  BizTalk Cumulative Updates (CUs) are no longer released once this phase has been reached

Upgrade to new version

It is strongly advised to move to a newer version of the product prior to the end of support of Biztalk Server to remain supported.  Note that end of support of BizTalk Server does not have to be the only driver for an upgrade.  New features in the latest Biztalk version can be a reason to upgrade.  Another reason can be to upgrade other Microsoft platform components that BizTalk may depend on.  For instance, an enterprise may want to upgrade to a SQL Server version that is not supported by their current version of BizTalk Server. This will lead to an upgrade of BizTalk in order to upgrade the SQL Server it uses.

See Also

For information regarding BizTalk Product Lifecycle and versions see:

Another important place to find a huge amount of BizTalk related articles is the TechNet Wiki itself. The best entry point is  BizTalk Server Resources on the TechNet Wiki!

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