Introduction

Like all software, Microsoft Server products have a lifecycle. It starts when the product is released and ends when extended support ends. End of extended supports is considered end of life - meaning Microsoft will no longer support the product and and no support tickets can be created with Microsoft Support.  This article will provide an overview of the support phases for BizTalk Server.

BizTalk Lifecycle Dates

 Product Lifecycle Start Date  Mainstream Support End Date  Extended Support End Date Currently Has Support
BizTalk Server 2020 02/01/2020 01/09/2024 01/09/2029 Yes
BizTalk Server 2016 12/01/2016 01/11/2022 01/11/2027 Yes
BizTalk Server 2013 R2
07/31/2014 07/10/2018 07/11/2023 Yes
BizTalk Server 2013 06/12/2013 07/10/2018 07/11/2023 Yes
BizTalk Server 2010 11/14/2010 01/12/2016 01/12/2021 Yes
BizTalk Server 2009 06/21/2009 07/08/2014 07/09/2019 No
BizTalk Server 2006 R2  06/23/2006 07/12/2011 07/12/2016 No
BizTalk Server 2006 06/23/2006 07/12/2011 07/12/2016 No
BizTalk Server 2004 05/20/2004 07/14/2009 07/08/2014 No
BizTalk Server 2002 04/02/2002 04/02/2007 04/02/2012 No
BizTalk Server 2000 05/02/2001 07/11/2006 07/12/2011 No

Mainstream Support Phase

This is the most extensive support phase, where customers can get paid support (per-incident, per hour, and others), security update support, non-security hotfix support, no-charge incident support, warranty claims, design changes and feature requests, product-specific information that is available by using the online Microsoft Knowledge Base, and Product-specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions.

Extended Support Phase

This phase has less support options compared to mainstream phase. Customers can get paid support (per-incident, per hour, and others), security update support, product-specific information that is available by using the online Microsoft Knowledge Base, and Product-specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions.  No non-security updates or patches will be released during the extended support phase. 

Upgrade to new version

In case your BizTalk version reaches end of life it may be advisable to upgrade to a new version and migrate the current BizTalk applications to the new version. Yet end of life of BizTalk Server does not per se have to be the driver for an upgrade. There can be other reasons for an upgrade like complete upgrade of the Microsoft platform or parts of it. For instance an enterprise may want to upgrade to an SQL Server version that does is not supported by BizTalk Server. This will lead to an upgrade of BizTalk and possible other server products.

See Also

For information regarding BizTalk Product Lifecycle and versions see:

Another important place to find a huge amount of BizTalk related articles is the TechNet Wiki itself. The best entry point is  BizTalk Server Resources on the TechNet Wiki!

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