Office 2013 may fail to use the RMS v1.x service.

Office 2013 uses the new MSIPC client and one of the first calls it does is to check the server for Templates.

On RMS v1 there is no Template web service so this call will fail.

You might see the error:

"To use content with restricted permission you must reinstall and repair the Windows Rights Management components"

If MSIPC tracing is enabled, you might see a 404 contacting the template service:

00000253        21.18810844        [5352] [msdrm]:CHttpBase::DispatchRequest returned hr:8004f00e,ErrorCode=404 when hitting Url=https://rms.domain.com/_wmcs/Licensing/templatedistribution.asmx with Post size=617        


You can work around this on each client to get it to bypass the template check. If there is anything in:

%localappdata%\Microsoft\MSIPC\UnmanagedTemplates

the MSIPC Client will not attempt to download any templates from your RMS server and will instead use the templates you have placed in this directory.

On clients you may have to set registry overrides even though the SCP is set. Add the following registry keys (this covers both 32 and 64 bit registry nodes):

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSIPC\ServiceLocation\EnterpriseCertification

 REG_SZ: default

 Value: <http(or https):// RMS_Cluster_Name/_wmcs/Certification>

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSIPC\ServiceLocation\EnterprisePublishing

 REG_SZ: default

 Value: <http(or https):// RMS_Cluster_Name/_wmcs/Licensing>

 

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MSIPC\ServiceLocation\EnterpriseCertification

 REG_SZ: default

 Value: <http(or https):// RMS_Cluster_Name/_wmcs/Certification>

 

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MSIPC\ServiceLocation\EnterprisePublishing

 REG_SZ: default

 Value: <http(or https):// RMS_Cluster_Name/_wmcs/Licensing>

 

AD RMS certification and Licensing URLs are both added to the IE “Local Intranet” Security Zone.