This is the list of most commonly used and often required CRM 4.0 resources. Note that development tools are listed separately (see the references in the box).

User Documentation

• Microsoft Dynamics CRM 4.0 User’s Guide

Software

• Microsoft Dynamics CRM 4.0 for Outlook (customer-hosted and partner-hosted)
• Microsoft Dynamics CRM 4.0 E-mail Router (customer-hosted or partner-hosted)
• Microsoft Dynamics CRM 4.0 Data Migration Manager
• Microsoft Dynamics CRM 4.0 Language Pack
• Mobile Express for Microsoft Dynamics CRM 4.0
• Microsoft Dynamics CRM 4.0 Sample Data (customer-hosted and partner-hosted)
• Microsoft Dynamics CRM 4.0 Demonstration Tools
• Microsoft Dynamics CRM 4.0 SharePoint List Web Part
• Microsoft Dynamics CRM 4.0 Trial Versions
• Microsoft Dynamics CRM Internet Facing Deployment (IFD) Tool
• Microsoft Dynamics CRM 4.0 Management Pack for SCOM 2007

Technical Documentation

• Microsoft Dynamics CRM 4.0 Implementation Guide
• Microsoft Dynamics CRM 4.0 Suggested Hardware for Deployments up to 500 Concurrent Users
• How to Configure an Internet Facing Deployment (IFD) for Microsoft Dynamics CRM 4.0
• Examples of How to Configure the E-mail Router for Microsoft Dynamics CRM 4.0
• Microsoft Dynamics CRM 4.0 Performance and Scalability White Papers
• Performance and Scalability Assessment of Customer Implementation
• Optimizing and Maintaining Microsoft Dynamics CRM 4.0
• Offline and Online Synchronization in Microsoft Dynamics CRM 4.0
• Sharing Data across Microsoft Dynamics CRM Deployments
• Outlook Synchronization in Microsoft Dynamics CRM 4.0
• Security and Authentication in Microsoft Dynamics CRM: The Microsoft Dynamics CRM Security Model
• Security and Authentication in Microsoft Dynamics CRM: Connectivity and Firewall Port Requirements in On-Premise Deployments
• Security and Authentication in Microsoft Dynamics CRM: Field-level Security in Microsoft Dynamics CRM: Options and Constraints
• Microsoft Dynamics CRM 4.0 Software Development Kit
• Microsoft Dynamics CRM 4.0 Logical Database Diagrams
• Microsoft Dynamics CRM 4.0 ISV Whitepaper
• Microsoft Dynamics CRM Statement of Direction (April 2010)
• Microsoft Dynamics CRM Positioning Whitepaper: xRM and Microsoft SharePoint
• Microsoft Dynamics CRM xRM for Solution Builders
• Maximize the Value of your Custom Business Applications with Microsoft Dynamics CRM
• User Interface Integration Software Development Kit (SDK) for Microsoft Dynamics CRM 4.0

Update Rollups for Microsoft Dynamics CRM 4.0

• Microsoft Dynamics CRM 4.0 Update Rollup 21, 4.0.7333.3822 (KB2621054)
• Microsoft Dynamics CRM 4.0 Update Rollup 20, 4.0.7333.3732 (KB2550098)
• Microsoft Dynamics CRM 4.0 Update Rollup 19, 4.0.7333.3628 (KB2550097)
• Microsoft Dynamics CRM 4.0 Update Rollup 18, 4.0.7333.3531 (KB2477777)
• Microsoft Dynamics CRM 4.0 Update Rollup 17, 4.0.7333.3414 (KB2477746)
• Microsoft Dynamics CRM 4.0 Update Rollup 16, 4.0.7333.3335 (KB2477743)
• Microsoft Dynamics CRM 4.0 Update Rollup 15, 4.0.7333.3231 (KB2449283)
• Microsoft Dynamics CRM 4.0 Update Rollup 14, 4.0.7333.3135 (KB2389019)
• Microsoft Dynamics CRM 4.0 Update Rollup 13, 4.0.7333.3018 (KB2267449)
• Microsoft Dynamics CRM 4.0 Update Rollup 12, 4.0.7333.2935 (KB2028381)
• Microsoft Dynamics CRM 4.0 Update Rollup 11, 4.0.7333.2861 (depreciated), 4.0.7333.2862 (active) (KB981328)
• Microsoft Dynamics CRM 4.0 Update Rollup 10, 4.00.7333.2741 (KB979347)
• Microsoft Dynamics CRM 4.0 Update Rollup 9, 4.0.7333.2644 (KB977650)
• Microsoft Dynamics CRM 4.0 Update Rollup 8, 4.0.7333.2542 (KB 975995)
• Microsoft Dynamics CRM 4.0 Update Rollup 7, 4.0.7333.2138 (KB 971782)
• Microsoft Dynamics CRM 4.0 Update Rollup 6, 4.0.7333.1750 (KB 970148)
• Microsoft Dynamics CRM 4.0 Update Rollup 5, 4.0.7333.1644 (depreciated), 4.0.7333.1645 (active) (KB 970141)
• Microsoft Dynamics CRM 4.0 Update Rollup 4, 4.0.7333.1551 (KB 968176)
• Microsoft Dynamics CRM 4.0 Update Rollup 3, 4.0.7333.1408 (KB 961768)
• Microsoft Dynamics CRM 4.0 Update Rollup 2, 4.0.7333.1312 (depreciated), 4.0.7333.1316 (active) (KB 959149)
• Microsoft Dynamics CRM 4.0 Update Rollup 1, 4.0.7333.1113 (KB 952858)

References

• CRM Resources by Neil Benson on the Customery Blog
• Microsoft Dynamics CRM 4.0 build numbers on the Bite my bytes Blog