We are sorry. We ran into a problem completing your request. Please try that again in a few minutes.

 

Issue:

Once all the Excel files are uploaded to the SharePoint site. When we try to open the files in the browser gives the error” We are sorry. We ran into a problem completing your request."

Cause:

Excel services are not configured in the farm to open the Excel sheets.

Solution:

Ensure you follow the below steps to resolve the issue.

· Ensure that the Excel Calculation Services is in started state. Go to Application Management > Manage services on the server under service application.

 

· Ensure that the Excel Service Application is configured and started properly. Go to Application Management > Manage services application under service application.

 

Once both the above steps are done properly, check to open Excel on the site.

Reference

http://expertsharepoint.blogspot.de/2013/12/we-are-sorry-we-ran-into-problem.html

Note: If you find a different solution, please report it as a comment to this post. This will be useful to the SharePoint Community. Be sure to double-verify it: undo your solution and verify that the problem comes back, then redo it and verify that the problem goes away.

See Also

  1. SharePoint Resources on the TechNet Wiki
  2. SharePoint 2013 Portal
  3. SharePoint 2013 - Service Applications
  4. SharePoint 2013 - Resources for Developers
  5. SharePoint 2013 - Resources for IT Pros