Issue:

 The Power Pivot manage refresh page shows an error message similar to the following image...

Also, when you open the workbook in a browser, you see and Excel Services error message to the following image...

Also, you will see an error message similar to the following in the Excel Services ULS Log data....

We're sorry. We can't open the workbook in the browser because it uses these unsupported features:    • Shapes or other objects


Applies To:

SQL Server Analysis Services 2014 | 2012 SP1 server running in SharePoint Mode.

Work around:

Remove the unsupported features from the workbook.

Additional Information:

The messages are generated by Excel Services and may vary depending on the version of Excel services.