Applies to


Windows Server 2008 R2, Windows 7  

Details

Product

Windows Operating System

ID

201

Source

Microsoft-Windows-Diagnostics-Performance           

Version

6.1

Message

This application caused a delay in the system shutdown process:

     File Name:           <executable name>

     Friendly Name:        <application friendly name>

     Version:           2007.0100.2531.00

     Total Time:           nnnn.ms

     Degradation Time:           nnn.ms

     Incident Time (UTC):           ‎2011‎-‎05‎-‎31T13:03:06.081240100Z

Cause

This event is thrown when an application causes a delay during the Windows shutdown process. This delay could be caused by operating system services,  third-party software issues or conflicts with the operating system.    

User Action

  • Check with the third-party software company to determine if this issue is known and if an update is available which addresses this issue.
  • Boot in Safe Mode and then Shut down. The problem goes away?  
  • Disable the software executable detailed in the event message. Shut down to determine if the problem goes away.

Additional Resources