Description Of The Problem

A few days ago, I was facing a problem "Sharepoint anonymous site prompting for credentials on a mobile phone."

Resolution

To resolve this issue I have done the change in "compat.browser" file in the App_Browsers folder. Changes are done as below.

<gateway id="Android" parentID="Default">

<identification>

<userAgent match="Android" />

</identification>

<capabilities>

<capability name="isMobileDevice" value="true" />

<capability name="Platform" value="Android" />

</capabilities>

And change it to:

<gateway id="Android" parentID="Default">

<identification>

<userAgent match="Android" />

</identification>

<capabilities>

<capability name="isMobileDevice" value="false" />

<capability name="Platform" value="Android" />

</capabilities>

Before doing the above changes in the file I have taken the backup of the file i.e. compat-copy.browser. after a server restart, we received the following error.

Then I deleted the backup file "compat-copy.browser" after that site started working fine.

So whenever you take a backup, make sure you change the extension of a backup file.

Sharepoint Troubleshooting: Site redirected you too many times. ERR_TOO_MANY_REDIRECTS

Sharepoint Troubleshooting: Site redirected you too many times. ERR_TOO_MANY_REDIRECTS

Description Of The Problem

Resolution