Introduction

What is a survival guide? It is a page we created as a pointer to the best information on the web.  You can use the information below to learn the fundamentals; increase your current knowledge; or stay current on Service Manager and events.  And, if you think we missed some great article or blog post out there, please add it below!

This survival guide covers System Center 2012 - Service Manager, System Center 2012 Service Pack 1 (SP1) - Service Manager and System Center 2012 R2 - Service Manager.  Many links take you to topics and articles that apply the both versions, or to lead-in topics that give you a choice to drill down into one version or another.

Getting Started  


Planning and Deployment  


Service Manager 2012
Service Manager 2016

Upgrade


HTML 5 Self-Service Portal

Operations \ Features


Authoring 


PowerShell


Tools


Some of the most downloaded SCSM Tools on TechNet Gallery::
And some others that look interesting:

Troubleshooting


Blogs


Community


SCSM LyncUp


Facebook


LinkedIn


Twitter


Google+

Videos


TechNet Forums


A great place to ask questions and find out more about Service Manager. 


Advice when you do post a question:
  • Always do a search first to see if the question or issue has already been posted
  • Include as much detail as you can and be specific - you will get better responses if you do not ask general open-ended questions
Post your question\issue to the relevant TechNet forum:

See also:
System Center 2012 Service Manager Developer's Survival Guide