Hi, I've got an SBS 2011 server where exchange active sync is not working.
If I run the "fix my network" option in the SBS Console then it says that "Exchange SMTP connectors are invalid" and when I try to fix it, it says "The server cannot connect the SMTP connectors. Ensure that Exchange is running, and then try again."
If I go to EMC>Server Config>Client Access and then click on the Exchange Activesync tab it's empty.
If I go to IIS then under default website there is a virtual directory called Microsoft-Server-ActiveSync.
If I run exchange connectivity tester I get the result below...
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response. Additional DetailsAn error message was returned from the Autodiscover service
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Message>No external URL is available to access this mailbox with Exchange ActiveSync. Your Exchange server configuration needs to be adjusted to allow access.</Message>
</Autodiscover>Elapsed Time: 2654 ms.
Any ideas what I need to do to resolve this?
- Edited by AJLComputers Friday, October 04, 2013 6:27 PM
In IIS Manager, please check whether there Virtual Directory exists for the application "Microsoft-Server-ActiveSync" or not? And follow the article to check the ActiveSync setting whether all correct.
View or Configure Exchange ActiveSync Virtual Directory Properties
Please check the autodiscover.xml whether it is blank. If blank, please recreate the autodiscover and then recreate the virtual directory by using commands.
When you use command to recreate activesync virtual directory, if any errors occurred, please let me know.
In a similar question, found to be the result of a bad web.config file for the ActiveSync service. Please refer to.
AutoDiscover failing to locate ActiveSync ExternalURL
In addition, there are some similar questions you can refer to.
failure recreating ActiveSync Virtual Directory (Exchange 2010 SP1)
Hope this helps.