I'm trying to fix a friends laptop; it fails to complete its boot up.
Instead it goes into the Windows 7 Startup Repair program which always fails to complete with the following details:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200464
Problem Signature 05: AutoFailover
Problem Signature 06: 41
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
The laptop is a COMPAQ Presario CQ71-230sa, it has Pentium dual core T4200 cpu (@2.00GHz), 3Gb of memory, 80Gb hard drive and has Windows 7 installed on it.
There do not seem to be any restore points, or any system images to recover from. My friend no longer has the restore CD's,
Can anyone advise what is causing this problem? And how to resolve this problem .... ideally without having to be too destructive (All data/documents/pictures have been backed up to an external drive already).
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